fb003 Frequently Asked Questions

Creating an fb003 account takes under two minutes. Visit fb003.vip, click the Register button, enter your Philippine mobile number, create a secure password, and confirm your date of birth. You must be at least 21 years old to register. Once your mobile number is verified via OTP, your account is active and ready for your first deposit.

fb003 accepts any valid Philippine government-issued photo ID for KYC: PhilSys national ID, passport, driver's licence, SSS card, or UMID. You'll need to submit a clear photo of the front and back of your ID, plus a selfie holding the document. KYC is required before withdrawals above PHP 5,000 are processed and is typically reviewed within 24 hours.

No. fb003 strictly enforces a one-account-per-person policy. Duplicate accounts — regardless of the mobile number, email, or payment method used — are prohibited under the fb003 Terms and Conditions. If multiple accounts are detected, all associated accounts will be suspended and balances forfeited. If you have trouble accessing your existing account, contact fb003 support instead of registering again.

On the fb003 login page, click "Forgot Password" and enter your registered Philippine mobile number. An OTP will be sent to that number. Enter the OTP, then set a new password. The entire process takes about 60 seconds. If you no longer have access to your registered mobile number, contact fb003 support via live chat to verify your identity and recover your account.

To permanently close your fb003 account, contact the support team via live chat or email at [email protected]. After identity verification, your account will be closed and any remaining real-money balance (excluding bonus funds not meeting wagering requirements) will be returned to your verified payment method within five business days. If you are concerned about your gambling habits, consider self-exclusion instead of full closure.

Log in to fb003 and go to the Deposit section. Select GCash as your payment method, enter the amount (minimum PHP 500), and confirm. You'll be redirected to the GCash authorization flow on your phone. Approve the transaction in your GCash app and the funds appear in your fb003 wallet instantly — no waiting, no fees charged by fb003. Your GCash account must be registered in your own name.

The minimum deposit on fb003 is PHP 500 for GCash and PayMaya. For bank transfers via BDO, BPI, or Metrobank, the minimum is PHP 1,000. There is no maximum number of deposits per day, but single deposit limits apply: up to PHP 50,000 for e-wallets and up to PHP 200,000 for bank transfers. fb003 does not charge deposit fees.

GCash and PayMaya withdrawals on fb003 are typically processed within 15 minutes of submission for KYC-verified accounts. Bank transfers to BDO, BPI, and Metrobank are processed within one to four business hours. These are target timeframes — during peak periods or maintenance windows, processing may take slightly longer. fb003 targets same-day withdrawals for all verified players submitting requests before 9 PM.

The minimum withdrawal on fb003 is PHP 500 for GCash and PayMaya. For bank withdrawals via BDO, BPI, or Metrobank, the minimum is also PHP 500. The maximum single withdrawal for standard accounts is PHP 100,000. VIP accounts may have higher limits communicated separately. All withdrawal requests require completed KYC verification before processing.

fb003 does not charge any fees on deposits or withdrawals from its side. However, your bank or e-wallet provider (GCash, PayMaya, BDO, BPI, Metrobank) may apply their own transaction fees according to their individual fee schedules, which are outside fb003's control. Check your payment provider's current fee structure if you're unsure about charges on their end.

Yes. fb003 accepts online banking transfers from BPI, BDO, and Metrobank. Select your bank in the Deposit section, enter the amount (minimum PHP 1,000), and follow the online banking authorization flow. Funds typically reflect in your fb003 account within one to three hours. The bank account must be registered in your own name — third-party deposits are not accepted.

Yes, fb003 carries a wide selection of JILI slots — one of the most popular game providers among Filipino players — including titles like Fortune Gems, Super Ace, and Golden Empire. Beyond JILI, fb003 also offers slots from other certified providers. All slot games use independently verified Random Number Generators. RTP percentages are displayed on each game's information panel before you start playing.

Yes. fb003 features a full live casino section with live dealer baccarat, roulette, blackjack, and Sic Bo, streamed from certified studios. Games run 24 hours a day and tables cater to a range of stake levels, from PHP 100 up to high-roller tables. The live casino on fb003 is compatible with both desktop browsers and mobile devices without requiring an app download.

fb003 includes sabong betting in its sports and special events section, reflecting its popularity in the Philippine market. Availability of live sabong matches depends on scheduled events and applicable regulations at the time. Check the fb003 sports lobby for current sabong schedules and available markets. All sabong betting on fb003 follows the same account verification and responsible gaming rules as other game types.

Yes. fb003's sportsbook covers PBA games across all conferences, as well as NBA, FIBA tournaments, and other basketball leagues popular with Filipino bettors. You'll find a range of markets including match winner, point spread, totals, and same-game parlays for major matchups. In-play betting is available for selected live games. The minimum sports bet on fb003 starts at PHP 100.

Yes. fb003 is fully optimized for mobile browsers on both Android and iOS devices. The platform uses SSL encryption on all connections, so your login credentials and financial data are protected whether you're on mobile data or a home Wi-Fi connection. No app download is required — fb003 runs directly in your mobile browser. Avoid using public or shared Wi-Fi networks when logging in for added security.

fb003 offers a welcome match bonus on your first deposit. A minimum deposit of PHP 500 qualifies. The bonus is credited automatically to your account and carries an 18x wagering requirement applied to the bonus amount. The welcome bonus expires 14 days after crediting. Bonus funds must be wagered through before withdrawal eligibility applies to funds derived from bonus activity. Full bonus terms are available on the fb003 promotions page.

A wagering requirement means you need to wager the bonus amount a specified number of times before you can withdraw winnings derived from that bonus. For example, if fb003 credits you a PHP 500 bonus with an 18x wagering requirement, you need to place PHP 9,000 in qualifying wagers before the bonus converts to withdrawable funds. Different game types contribute to wagering at different rates — slots typically contribute 100%, while some live casino games contribute less.

Generally, no. fb003 does not allow simultaneous active bonuses unless a specific promotion explicitly states that stacking is permitted. If you have an active bonus with outstanding wagering requirements, you should complete those requirements before opting into a new offer. Attempting to claim multiple bonuses simultaneously may result in one or more bonuses being voided. Check the specific promotion terms for any exceptions.

Yes. fb003 operates a tiered loyalty programme that rewards consistent play with cashback, reload bonuses, faster withdrawal processing, dedicated account management, and higher withdrawal limits. Players progress through tiers based on wagering activity. VIP tier details — including specific benefits, thresholds, and eligibility criteria — are communicated directly to qualifying players by the fb003 VIP team. Contact fb003 support for current VIP programme information.

fb003 operates under applicable Philippine gaming regulations and PAGCOR's online gaming framework, which governs licensed online casino and sports betting operators serving Filipino players. fb003 is required to comply with PAGCOR's operational, financial, and player protection standards as a condition of its authorization to serve the Philippine market. If you have concerns about licensing compliance, these can be raised through PAGCOR's official regulatory channels.

All games on fb003 use certified Random Number Generator (RNG) software independently audited by recognized testing laboratories. Live dealer games are conducted using real physical equipment under continuous surveillance. RNG certification means game outcomes cannot be predicted, manipulated, or influenced by fb003, the player, or any third party. RTP percentages for slot games are published in each game's information panel and reflect the certified, long-term theoretical return rate.

You must be at least 21 years old to register and play on fb003, in compliance with Philippine law governing online gambling. This is a strict requirement, not a soft guideline. fb003 conducts age verification at registration and during KYC review. Any account found to belong to a player under 21 will be immediately closed, all balances returned, and the matter reported to the relevant authorities as required by Philippine law.

You can self-exclude from fb003 for a minimum of six months by contacting support via live chat or emailing [email protected] with the subject "Self-Exclusion Request." Self-exclusion is processed immediately — your account is locked, all promotional communications stop, and you cannot log back in until the exclusion period fully expires. fb003 also offers shorter cooling-off options of 1, 7, or 30 days for players who want a brief structured break.

fb003 provides deposit limits (daily, weekly, monthly), session time limits, loss limits, reality check notifications, cooling-off periods (1–30 days), and full self-exclusion (6 months to 5 years). All tools are available in your account settings or through the 24/7 support team. Reductions and activations take effect immediately. Increases to deposit or loss limits carry a 24-hour cooling-off delay. These tools are free and available to every registered fb003 player without conditions.